The Digital Vignette Austria can be cancelled within 14 days of the date of purchase.  

A change can be made before the Digital Vignette becomes valid.

An order as a guest can be cancelled or changed in just a few steps.

  1. If you have ordered Austrian digital toll products as a guest, you can change or cancel them. Go to the account. In the login box you can continue as "Guest" at the bottom.
  2. Enter the e-mail address you provided when ordering in the guest order.
  3. Within a few minutes you will receive an e-mail with a 6-digit code to your specified e-mail address. Enter this code in the Pin - Code - Verification field.
  4. In the next step, you will be asked for your order number. The order number can be found in the e-mail with the control section (Voucher).
  5. Once you have successfully entered the order number, you will be taken to your order overview.
  6. Here you can change the licence plate number, the validity period or cancel your order.
  7. If you successfully change the toll products, you will always receive a change confirmation or order cancellation to your specified e-mail address.

For special cancellation conditions, please refer to our General Terms and Conditions.