Invoices

Missing Invoice despite Payment
Should you note a debit from your payment method lodged, but no invoice is yet retrievable in the customer account, we hope for your understanding and patie...
Mon, 28 Nov, 2022 at 2:23 PM
Indicating VAT ID
To issue invoices to commercial customers with a VAT number, a company account must be opened. If you have opened a private account, we unfortunately ha...
Tue, 12 Apr, 2022 at 1:38 PM
Settlement / Billing Frequency
When a certain invoice is issued depends primarily on the lodged means of payment: Direct Debit All other means of payment Direct Debit ...
Tue, 12 Apr, 2022 at 1:39 PM
No Final Invoice / Final Account yet
It is crucial to take into consideration that there is no such thing as a "final invoice" or "final account" with us. Transaction...
Mon, 4 Apr, 2022 at 1:47 PM
Change Billing Address
Should you wish to change your billing address for existing orders, please note that this process is possible via the menu item "Orders" in the cu...
Tue, 12 Apr, 2022 at 1:41 PM
Downloading Invoices
You can download all issued invoices in your tolltickets customer account at any time. To do this, first log into your tolltickets customer account on...
Tue, 12 Apr, 2022 at 4:27 PM
Non-relocatable service
The toll is defined as a real estate service and is therefore not considered a relocatable good or service. Thus, according to the EU tax directive, a rever...
Wed, 19 Oct, 2022 at 3:22 PM