Should you note a debit from your payment method lodged, but no invoice is yet retrievable in the customer account, we hope for your understanding and patie...

To issue invoices to commercial customers with a VAT number, a company account must be opened. If you have opened a private account, we unfortunately ha...

When a certain invoice is issued depends primarily on the lodged means of payment: Direct Debit All other means of payment Direct Debit ...

It is crucial to take into consideration that there is no such thing as a "final invoice" or "final account" with us. Transaction...

Should you wish to change your billing address for existing orders, please note that this process is possible via the menu item "Orders" in the cu...

You can download all issued invoices in your tolltickets customer account at any time. To do this, first log into your tolltickets customer account on o...

The toll is defined as a real estate service and is therefore not considered a relocatable good or service. Thus, according to the EU tax directive, a rever...