If you keep landing on the homepage/your empty shopping cart after repeated order attempts and you do not receive an order confirmation email, your authorization may not have been successful! 


Please check if your credit card is activated for online purchases and complies with PSD2 guidelines.



Occasionally, submitting the authorization works in a different internet browser.



We recommend contacting the credit card provider first. If this also does not lead to a solution, we ask you to deposit another means of payment.