Problems during the Order Process

Fuel Card
ATTENTION: For contractual reasons, we are unfortunately no longer able to offer both fuel cards and the usual means of payment for selection within a custo...
Thu, 21 Mar, 2024 at 9:42 AM
Step: Assign vehicle / configure product
Problems occasionally occur when ordering one or more toll boxes during the vehicle assignment process. We would like to offer you a solution without the wa...
Fri, 8 Mar, 2024 at 1:03 PM
Login not possible
Here, you will find information on how to log into your customer account. Here, you will find information on how to create a new customer account. I...
Thu, 21 Mar, 2024 at 10:15 AM
"How Can I Order the Autopass?"
Unfortunately, we cannot offer the Autopass device for automatic toll collection in Denmark, Norway and Sweden, but we now offer our own toll device for Sca...
Thu, 21 Mar, 2024 at 10:29 AM
Order Process aborts /breaks off
If you keep landing on the homepage/your empty shopping cart after repeated order attempts and you do not receive an order confirmation email, your authoriz...
Thu, 21 Mar, 2024 at 10:32 AM