Claim regarding Toll Transactions

Wrong Vehicle Category
If you find a transaction on page 2 of your invoice that is not the actual category of your vehicle, please contact our support team with the invoice number...
Tue, 12 Apr, 2022 at 1:15 PM
Duplicate Transaction
If you find two transactions on page 2 of your invoice with identical names and registration times, please contact us indicating the invoice number in quest...
Tue, 12 Apr, 2022 at 1:16 PM
Wrong Transaction
If you find a transaction on page 2 of your invoice that does not correspond to your actual travel route, please inform us about the transaction and the inv...
Tue, 12 Apr, 2022 at 1:19 PM
Mancato Pagamento - Ticket drawn in Italy
If you have drawn a ticket ("Mancato Pagamento") at a toll station during your trip through Italy, this means that there was a technical error wit...
Tue, 12 Apr, 2022 at 1:21 PM
TLPC - France
If you find a transaction called "TLPC" on page 2 of your invoice for France, this means that an entry station could not be identified during your...
Tue, 12 Apr, 2022 at 4:02 PM
Fine despite e-Vignette
If you have received a letter from the Hungarian Motorway Collection Ltd. or a ticket regarding unpaid tolls from the Bulgarian authorities, please check th...
Tue, 12 Apr, 2022 at 1:25 PM
"Why do I have to check my own invoices?"
We ourselves are billed by the toll operator for all toll transactions that you create with our toll boxes. As soon as we receive these transactions, they a...
Tue, 12 Apr, 2022 at 1:27 PM