Toll Boxes

Order Process - Toll Box
If you have problems with the ordering process, you may find the solution by clicking here. To place an order, please take the following steps: Add...
Tue, 10 May, 2022 at 9:44 AM
Installation - Toll Box
Please note that the function of our devices is significantly affected by how it is installed in the vehicle. We have therefore summarised the most importan...
Tue, 26 Apr, 2022 at 11:11 AM
Cancellation of an order - Toll Box
The 14-day revocation period applies to our toll devices. If you decide to cancel, please inform us briefly via our contact form within this period and then...
Tue, 26 Apr, 2022 at 11:11 AM
Box exchange
As soon as your device has reached a certain age or you have problems using your device, and other reasons do not come into question, we will ,of course, be...
Wed, 27 Apr, 2022 at 2:38 PM
Battery Life
If you selected the long-term version when you placed your order, please contact us 5 years after receipt. If you originally chose the short-term ver...
Mon, 4 Apr, 2022 at 2:52 PM
Vehicle and license plate number exchange
This article contains: How do I carry out a vehicle exchange? IMPORTANT - Obligation to change number plates Boxes for which you do not necessarily h...
Mon, 4 Apr, 2022 at 3:20 PM
Trailers and Caravans - Toll Box
When lodging your vehicle (license plate number), please always only enter the data of your towing vehicle. Only with our devices for Portugal trailers also...
Tue, 26 Apr, 2022 at 11:11 AM
Delete a Vehicle from a Box
Generally, a vehicle cannot be "deleted" from a device. An individual toll device must always be "linked" to a licence plate/vehicle, bu...
Mon, 4 Apr, 2022 at 3:43 PM
Ordering in Advance - Toll Box
You can choose the date of dispatch when ordering a toll box approx. 5 weeks in advance. A toll device is personalised or "activated" upon dispatc...
Tue, 26 Apr, 2022 at 11:11 AM
Adding Countries to a Toll Box
On the product pages of our website you will find exact information in which countries your device is valid.   Unfortunately, it is not possible to ...
Mon, 4 Apr, 2022 at 3:53 PM