Toll Boxes

Order Process - Toll Box
If you have problems with the ordering process, you may find the solution by clicking here. To place an order, please complete the following steps...
Fri, 22 Nov, 2024 at 11:23 AM
Installation - Toll Box
Please note that the function of our devices is significantly affected by how it is installed in the vehicle. We have therefore summarised the most importan...
Fri, 22 Nov, 2024 at 2:22 PM
Cancellation of an order - Toll Box
For orders to which the right of withdrawal applies and which contain a toll box, the withdrawal period is 14 days after receipt of delivery. If you decide...
Fri, 22 Nov, 2024 at 3:22 PM
Box exchange
As soon as your device has reached a certain age or you have problems using your device, and other reasons do not come into question, please contact us via ...
Fri, 22 Nov, 2024 at 3:42 PM
Battery Life
Generally speaking, the batteries in all our toll boxes last for approx. 5 years. If you selected the long-term version when you placed your order,...
Tue, 10 Dec, 2024 at 11:25 AM
Vehicle and license plate number exchange
This article contains: How do I carry out a vehicle exchange? IMPORTANT - Is a licence plate exchange allowed? How do I carry out a vehicle ex...
Tue, 10 Dec, 2024 at 10:36 AM
Trailers and Caravans - Toll Box
When lodging your vehicle (license plate number), please always only enter the data of your towing vehicle. Only with our devices for Portugal and Scandinav...
Tue, 10 Dec, 2024 at 1:42 PM
Delete a Vehicle from a Box
Generally, a vehicle cannot be "deleted" from a device. An individual toll device must always be "linked" to a licence plate/vehicle, bu...
Tue, 10 Dec, 2024 at 1:56 PM
Ordering in Advance - Toll Box
An order in advance, or a shipping date that lies in the future, is no longer possible / no longer selectable.  Orders are being processed and shipped a...
Tue, 10 Dec, 2024 at 2:09 PM
Adding Countries to a Toll Box
On the product pages of our website you will find detailed information on the countries for which your device is suitable/valid. Unfortunately, it is...
Tue, 10 Dec, 2024 at 2:39 PM